Terms & Conditions
Welcome to [Desert Ocean Safari]. These Terms & Conditions govern your use of our website and booking services. By booking a tour or activity with us, you agree to comply with these terms.
1. Booking & Confirmation
All bookings are subject to availability.
A booking is confirmed only after full or partial payment has been received, and you have received a confirmation email from us.
You are responsible for providing accurate personal information during booking.
2. Payments
- Payments can be made via credit card, bank transfer, or cash (where applicable).
- All prices are quoted in AED (United Arab Emirates Dirham) unless otherwise stated.
- Any bank or transaction charges must be borne by the customer.
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3. Cancellation & Refund Policy
Customer Cancellation:
Cancellations made 48 hours or more before the tour date: Full refund.
Cancellations made less than 48 hours before the tour date: No refund.
Company Cancellation:
If we cancel due to weather, safety, or unforeseen circumstances, you will be offered a reschedule or a full refund.
4. Changes to Bookings
Changes to dates or activities are subject to availability and must be requested at least 48 hours in advance.
5. Tour Participation
Participants must follow the instructions of guides and staff at all times.
Certain activities (e.g., desert safari,dune buggies, quad biking) are not suitable for pregnant women, individuals with heart/back problems, or children under a certain age.
We reserve the right to refuse participation for safety reasons without refund.
6. Liability
We are not responsible for any loss, injury, or damage to personal belongings.
Adventure activities involve inherent risks; by participating, you accept these risks.
We are not liable for delays or changes caused by weather, traffic, or events beyond our control.
7. Travel Documents
Customers are responsible for ensuring they have the necessary visas, passports, and permits for travel.
8. Website Use
All content on our website is the property of [Desert Ocean Safari] and cannot be copied or reproduced without permission.
9. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in Dubai courts.
Contact Us:
📧 Email: [dubai@desertoeansafari.com]
📞 Phone/WhatsApp: [+971 58 916 8808]